Delivering Quality Service: Balancing Customer Perceptions and Expectations / Valarie A. Zeithaml

Public ISBD Title : Delivering Quality Service: Balancing Customer Perceptions and Expectations Material Type: printed text Authors: Valarie A. Zeithaml, Author Publisher: New York : the Free Press Publication Date: 1990 ISBN (or other code): 978-0-02-935701-9 Languages : English Keywords: Delivering  Quality  Service  Balancing  Customer  Perceptions  Expectations Class number: 658.812 Delivering Quality Service: Balancing Customer Perceptions and Expectations [printed text] / Valarie A. Zeithaml, Author . - New York : the Free Press, 1990. ISBN : 978-0-02-935701-9 Languages : English Keywords: Delivering  Quality  Service  Balancing  Customer  Perceptions  Expectations Class number: 658.812

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The ten comandments / Kelly Mooney

Public ISBD Title : The ten comandments Material Type: printed text Authors: Kelly Mooney, Author Publication Date: 2002 Pagination: 266 p. ISBN (or other code): 978-0-07-138739-2 Languages : English Keywords: ten  comandments Class number: 658.812 The ten comandments [printed text] / Kelly Mooney, Author . - 2002 . - 266 p. ISBN : 978-0-07-138739-2 Languages : English Keywords: ten  comandments Class number: 658.812

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24879	658.812M818te	Livre	Huye Library Storage	Books	Available

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